All
FAQ
Announcements
Product documents
Crypto gift FAQ
Gifts are valid for 7 days. If not redeemed within 7 days, the gifts will be returned to the sender's account. Note: Starting from 04 October 2024, at 16:00 (UTC+8), the gifts will be valid for only 2 days. If not redeemed within this timeframe, they will be returned to the sender's account. When sending a gift, the value of the gifts can't exceed 10,000U within 24 hours. For more detailed information, please refer to the OKX Terms of Service.Published on Sep 26, 2024Updated on Mar 4, 20261,085OKX Learn to Earn with OKX and NOT event rules
The account verification process may take up to 1 day.Published on May 14, 2024Updated on Aug 28, 20251,783How do I turn on the Economic Calendar on the original chart?
What's the Economic Calendar? The Economic Calendar feature on the original chart allows you to track impactful events directly within your trading interface. It's a valuable tool designed to keep you informed about real-time updates on major economic events and announcements such as interest rate decisions, employment reports, and GDP releases providing critical insights for traders looking to stay ahead of market trends. How to activate the Economic Calendar?Published on Mar 10, 2025Updated on Sep 10, 20253Where can I find the minimum deposit amount required for non-BTC?
What's the minimum deposit amount? The minimum deposit amount is the smallest quantity of a token that users need to transfer when depositing to our platform. If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on Oct 16, 2024Updated on Oct 24, 202551How do I adjust the color theme of the trading interface?
Follow below instructions to adjust the color theme of the trading interface: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Interface and choose from predefined themes (dark mode or light mode) Select your preferred theme and interface from the Interface option If you're wondering how you can change the chart type, visit here.Published on Nov 27, 2024Updated on Sep 10, 202522How do I download my account statements?
To download your trading history, please follow these steps: Select Trading history from the menu bar to view your trading history Note: trading history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full trading history file.Published on Nov 6, 2024Updated on Mar 4, 202672How do I find the token unlocks feature?
You can easily find the token unlocks schedule by following these steps:On the web Go to the Markets menu on the homepage Search for the token you want to check using the search menu Select the token and open its Overview page on the right of the screen Look for the Token unlocks option, which will display the upcoming unlock events and their details Token unlocks menu in the Overview of the crypto page, on the web pageOn the app Use the search bar to find the token you’re interested in Select thePublished on Mar 4, 2025Updated on Sep 10, 202514OKX Learn to Earn: BTC halving 2024 event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk, Uzbekistan and Malta.Published on Mar 26, 2024Updated on Aug 28, 20256,673OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta.Published on Dec 26, 2023Updated on Aug 28, 20254,135OKX Learn to Earn with OKX and TON (The Open Network) event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta.Published on Dec 14, 2023Updated on Aug 28, 2025779How do I add my emergency contact?
What your emergency contact looks like, and you can always update itWhen will the emergency contact be contacted? If your account stays inactive for the period you've chosen, we'll first try to contact you by email and SMS. If we don’t hear back or see any login activity within your selected response timeframe, we’ll begin contacting your nominated emergency contact by email and SMS. Follow-up messages will be sent every 10 days until we receive a response or your account is reactivated.Published on Jul 24, 2025Updated on Feb 12, 2026243How do I deposit USD with a debit card?
What cards can I use? You can use Visa or Mastercard cards. At this time, we only support debit cards in the US issued by a US-bank.2. What are the fees? Fees may vary depending on the country of residence you belong to. Please click here on how to check the fees.3. How do I verify my US debit card? For your security, when you add a debit card as a payment method in the US, we may ask you to verify it before using it for payments.Published on Mar 2, 2026Updated on Mar 2, 2026What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on Jun 24, 2025Updated on Jan 15, 202651What are sanctions?
Sanctions are measures taken by various countries to influence the behavior, policy or actions of other countries, sectors, or individuals. They can be general or specific, as well as economic, financial, or political, and can restrict trade or movement. By far not all countries apply the same sanctions, and sanctions do not only attach to activities within a country’s borders. If there is one...Published on Sep 1, 2024Updated on Nov 17, 20252How do I turn on the quick order feature?
Work on your preferred details as available on the Floating window menu The Plus button offers an even simpler and more intuitive approach, appearing directly on your screen for one-click access to order placement. This minimalistic option is perfect for traders who value speed and simplicity, enabling them to execute trades swiftly without navigating through multiple menus. Move the Plus button effortlessly on the trading pageHow do I turn on quick orders?Published on Oct 23, 2024Updated on Sep 10, 202514