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Which types of institutions are supported by OKX?
Privately owned financial Institution Privately owned company Fund Family office (private investment vehicle) Non-profit organization Trust Government-owned enterprise Publicly traded company If you're wondering about your type of institution, learn more about it here.Published on Jan 29, 2025Updated on Sep 27, 202539Why is there a minimum deposit amount for non-BTC?
The minimum deposit amount is set to ensure the financial efficiency and effectiveness of each transaction, avoiding management costs and fee wastage from small deposits. Transaction efficiency: The platform sets a minimum deposit amount to ensure that each deposit has a certain financial value, preventing increased management costs due to small deposits. On-chain deposit logic: Our platform is a...Published on Oct 16, 2024Updated on Sep 3, 202532What onboarding information is required for the non-profit organization (NPO)?
What's a non-profit organization (NPO)? An NPO is an entity, often tax-exempt, that seeks to serve the public good rather than make a profit. NPOs can operate within one jurisdiction or internationally and can include foundations, charities, non-governmental organizations, political organizations, volunteer service providers, research institutes, and professional organizations.Who are the key persons for an NPO?Published on Oct 13, 2023Updated on Feb 12, 202671How do I withdraw USD with Bank transfer (ACH)?
You can complete a USD withdrawal from your OKX account to your bank account. This payment method is currently only offered to our US customers residing in eligible states for cash withdrawal services.How do I make a USD withdrawal with ACH bank transfer?Published on Feb 4, 2025Updated on Feb 18, 202611How do I deposit USD or USDG with Bank transfer (ACH)?
You can complete a USD or USDG deposit from your bank account to your OKX account using an ACH bank transfer. This payment method is currently only offered to our U.S. users who have completed verification and reside in eligible states. To initiate a transfer, you'll need to link your bank account via our trusted partner, Plaid. Once you've submitted your ACH deposit request, you can start trading immediately.How do I make a USD deposit with ACH bank transfer?Published on Jan 10, 2025Updated on Feb 12, 20262Where can I find the minimum deposit amount required for non-BTC?
What's the minimum deposit amount? The minimum deposit amount is the smallest quantity of a token that users need to transfer when depositing to our platform. If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select...Published on Oct 16, 2024Updated on Oct 24, 202551How do I determine my company type and understand which documents I need to prepare?
Accounting department: The accounting department may have insights into your institution's financial structure and regulatory requirements, which can help in identifying the appropriate institution type. Corporate secretary: The corporate secretary or governance officer is responsible for maintaining institution records and can provide information about your institution's legal structure.Published on Oct 13, 2023Updated on Feb 12, 2026129How do I deposit USD with U.S. Domestic wire transfer?
A deposit which has been received in excess of your remaining limit will be returned to your bank and this may result in additional charges from your bank. We may also charge you a fee to return the deposit to your bank.5. What happens if I send an amount which is below the minimum limit? A deposit which has been received below the minimum limit will be returned to your bank and this may result in additional charges from your bank.Published on Feb 5, 2025Updated on Feb 12, 20269Introducing USD deposits and withdrawals
The payment methods and currencies available to you depend on your country of residence. More options will be coming soon.What are the USD deposit and withdrawal fees, limits, and processing times?Fees and processing times Payment method Currency Channel Deposit Fees Withdrawal Fees Processing Time Local bank Transfer USD Domestic wire transfer N/A $30 Up to 3 business days, depending on your sending/receiving bank Bank transfer (ACH) N/A N/A Deposits are instant.Published on Feb 14, 2025Updated on Mar 3, 202613Deposit Match - Rewards session terms and conditions
Qualified new deposits shall include: on-chain deposits of any crypto to your OKX account; USD cash deposits to your OKX account via ACH bank transfer, debit card or wire deposit; or direct purchases of crypto on OKX via ACH bank transfer, debit card, wire deposit, Apple Pay or Google Pay. Eligibility of deposits via ACH bank transfers as "qualified new deposits" is subject to OKX's sole and absolute discretion.Published on Feb 2, 2026Updated on Feb 18, 20262How do I deposit USD with a debit card?
You can complete a USD deposit from your bank account to your OKX account using a US-bank issued debit card. This payment method is currently only offered to our U.S. users who have completed verification and reside in eligible states. To initiate a transfer, you'll need to add your debit card which is issued by a US bank and is not expired.Published on Mar 2, 2026Updated on Mar 2, 2026How do I buy crypto with Google Pay?
Google Pay is a secure and contactless mobile payment service by Google that allows users to make purchases both on the web and in apps using their Android devices and linked cards. You can now buy crypto on our platform with Google Pay instantly. This feature is available to United States (US) residents who have completed account verification and added a US-issued Visa or Mastercard debit card—under their legal name, as registered on our platform—to their Google Wallet.Published on Jul 22, 2025Updated on Jan 30, 20263How can I protect myself from scammers?
Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank. Or they may send you a fake email, pretending to be from payment services such as Wise or AdvCash.Published on Aug 21, 2023Updated on Mar 3, 202612,001How do I buy crypto with debit cards?
If the issue persists, you can contact your bank to learn more or contact us here.6. I received a verification code while trying to complete a transaction. Where do I get this code from? This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure. You can enter the code you received from your bank to complete the transaction.7. My card transaction was declined, but I still see money deducted. When will I get my refund?Published on Sep 13, 2024Updated on Feb 19, 20265How do I buy crypto with ACH?
You can buy crypto directly using your bank account via Automated Clearing House (ACH) on our platform. ACH is a U.S.-based electronic payment network that enables the secure and efficient transfer of funds between banks.This payment option is available for verified U.S. users residing in eligible states who have linked their bank accounts through our secure partner, Plaid.How do I get started with buying crypto using ACH?Published on Apr 25, 2025Updated on Dec 31, 2025