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What can I do if I trigger risk control?
What can I do to avoid triggering risk control? OKX has strict and comprehensive risk control standards. Therefore, all users must abide by the platform's relevant rules on fiat transactions to avoid triggering risk control. When trading on OKX, please avoid high-risk transactions, such as buying crypto on behalf of others, withdrawals for gambling purposes, off-site transactions, or assisting suspicious individuals online to launder money and score points.Published on 13 Sept 2023Updated on 26 Jan 20261,769What should I do if the T+N security protection is triggered and I can't trade?
If buying or selling crypto triggers the platform's risk control, please refer to this article here for additional information.Published on 17 Mar 2023Updated on 23 Mar 20262,554How do I place a TP/SL with Limit Order?
Trade > select TP/SL > OCO > enter amount for TP trigger price and SL trigger price > Sell Fill in your TP/SL trigger prices to proceed with your tradingPublished on 31 May 2024Updated on 12 Feb 2026280What are the rules for P2P order cancellation?
The first trigger will ban you from C2C trading for 15 minutes. 2nd time After the 15-minute ban is lifted, the second trigger of the day will ban you from C2C trading for 30-minute. 3rd time After the 30-minute ban is lifted, the third trigger of the day will ban you from C2C trading for 1 hour. 4th time After the 1-hour ban is lifted, the fourth trigger of the day will ban you from C2C trading for 4 hours. 5th time More than 4 triggers a day will ban you from C2C trading for the whole day.Published on 16 Aug 2023Updated on 24 Mar 20261,761How do I trade with different order types?
Protect gains by enabling a trade to remain open when the price is moving in the trader's favour.Trigger A Trigger order executes a limit or market order once your target price is reached, automating your trades at predefined prices.How do I place a Trigger order? How you can place a Trigger order Select Trigger Order Set your target price at last price/ mark price/ or index price Set the type of order (limit or market) Confirm the orderWhy should I use Trigger order?Published on 18 Jun 2024Updated on 12 Feb 2026386OKX API FAQ
Rules for setting stop-loss trigger price/take-profit trigger price – during selling, the take-profit trigger price is greater than the latest transaction price, and the stop-loss trigger price is less than the latest transaction price; while during buying, the take-profit trigger price is less than the latest transaction price, and the stop-loss trigger price is greater than the latest transaction price.What's "Interface error: 50102 Timestamp request expired"?Published on 20 Sept 2024Updated on 23 Mar 2026133How do I modify TP/SL?
On the app Access the trading section: Select Trade from the main menu Select the trading pair you want to modify View your positions: select the Positions option to see all your open positions Select the position to modify: Find the specific position you wish to modify Tap on the position to open the details Adjust TP/SL levels: In the position details, look for the option to modify TP/SL Select Modify or the TP/SL icons Enter your new TP/SL prices Insert your trigger prices for TP trigger and StopPublished on 13 Jun 2024Updated on 10 Sept 202533How to add personalized messages for custom price alerts?
With the ability to add personalized messages to these alerts, you can include tailored notes, reminders, or even specific trading strategies to guide your actions when the alert is triggered. This feature not only enhances your trading efficiency but also keeps your alerts aligned with your unique goals and plans, ensuring you remain organized and prepared for every market opportunity.Published on 6 Feb 2025Updated on 10 Sept 20253How do I reset my Two-factor authentication (2FA)?
authentication Select Switch authentication method > Reset two-factor authentication > Reset phone number / email / authenticator app, and select Confirm Fill in the verification details and select Confirm You'll receive a confirmation upon successfully resetting your authentication methodOn the web If you enable two-factor authentication and log in to your account as usual, the system will trigger two-factor authentication In Unable to verify?Published on 15 Sept 2023Updated on 15 Oct 202522How do I close lead trades with a limit order and custom amount?
Supported order types for futures trading include: Support type Order type Supported Limit, Market, Advanced limit (Post only, FOK, IOC), Take Profit (TP) / Stop Loss (SL), Trailing stop, Trigger Not supported Iceberg, TWAP Note: if you place any bot trades (such as futures grid, futures DCA, or arbitrage bots) they won't act as lead trades.Published on 5 Dec 2023Updated on 9 Feb 20262,262How do I set up a liquidation alert?
You can typically set the alert to trigger at a specific percentage of your margin level or when your account equity drops below a certain amount.What notification methods are available for liquidation alert? Web notifications and push notifications.What should I do if I receive a liquidation alert? If you receive a liquidation alert, consider the following actions: Deposit additional funds: add more funds to your account to meet the margin requirements.Published on 2 Aug 2024Updated on 17 Nov 202525How do I reset Two-factor authentication (2FA)?
details and select Confirm You'll receive a confirmation upon successfully resetting your authentication method If you don't remember password, can't login: Please follow here to reset both your password and two-factor authenticationOn the web If you remember password but fail two-factor authentication (2FA) Log into your account as usual, then the system will trigger two-factor authentication In Unable to verify?Published on 15 Sept 2023Updated on 27 Mar 20266,144Copy traders FAQ
Copy and lead traders can close positions manually, or closures might be triggered due to a take profit/stop loss or liquidation.Published on 1 Sept 2023Updated on 12 Feb 2026181What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
High market volatility: Significant market fluctuations may trigger price limit mechanisms or cause the bot creation to fail.3. How do I manually increase my position? Open the active bot, select More, then Add position to increase your investment in the running bot.4. Why didn’t the futures DCA (Martingale) bot trigger when the starting condition was met using the RSI indicator?Published on 3 Apr 2024Updated on 28 Jan 202681What's OKX Security Assistant?
The risk items may still exist and trigger alerts again.Ignore: use with caution After ignoring, the risk item enters the ignore list and usually won’t trigger pop-up alerts. Ignoring equals to the elimination of risk. Only use this option for items you can 100% confirm are legitimate and must be retained. Items in the ignore list can be “released.”Published on 15 Jan 2026Updated on 13 Feb 202610