Use of offensive language: If either party uses offensive language on the OKX P2P Platform, including within chat tools with users, customer support live chat, the order comment section, and if multiple disputes are filed against a single user with this basis in mind, the user's account may be partially or entirely suspended from trading. Seller's Dispute 1.

Dear OKX users, Due to the upgrade in the NEAR Network, the service of NEAR Network is temporarily unavailable in OKX Wallet. Service is expected to return to normal on November 4th, 2024. OKX team November 2, 2024

Dear OKX users, We are currently upgrading the Fractal Bitcoin services. The Fractal Bitcoin Network is temporarily unavailable for BRC20 and Fractal NFT uses in OKX Wallet. Please refrain from using it and try again after the process is done. OKX team November 11, 2024

Dear OKX users, Due to the rollback in the Movement Testnet, the service of Movement Testnet is temporarily unavailable in OKX Wallet. Service is expected to return to normal on October 25, 2024. OKX team October 18, 2024

To enhance the information accuracy of our services, OKX will start to remove the Average Cost feature from the Token Details page under Assets. Removal of the feature will start at 12:00 UTC on March 8, 2024. We will continue to support cumulative profit and loss features (Cml PnL and Cml PnL%) as usual. OKX team March 5, 2024

Dear Customers, We would like to share with you some important changes to our services in Turkiye in line with our principles of providing transparency and compliance with local laws and regulations. In accordance with the new laws and regulations published in the Official Gazette of the Republic of Turkiye on 2 July 2024, we will update our Copy Trading Service Terms regarding the prohibition of...

Değerli Müşterilerimiz, OKX olarak, şeffaflık ve yerel yasa ve düzenlemelere uyum ilkemiz doğrultusunda Türkiye’deki hizmetlerimizde yapılacak bazı önemli değişiklikleri sizlerle paylaşmak istiyoruz. 2 Temmuz 2024 tarihinde Türkiye Cumhuriyeti Resmî Gazetesi’nde yayımlanan yeni mevzuat uyarınca, OKX’in hizmetlerinde gerçekleştirilecek aşağıdaki değişiklikleri sizlere bildirmek isteriz: Türkçe Dil...

In the event of any dispute, controversy, difference or claim, including the existence, validity, interpretation, performance, breach or termination of this Agreement, or any dispute arising out of or relating to this Agreement (“Dispute”), the parties shall resolve the Dispute in accordance with clause 10.7 of OKX P2P User Agreement.

Class Action Waiver Any claim or dispute arising under these Terms will take place on an individual basis without resort to any form of class or representative action (the “Class Action Waiver”). THIS CLASS ACTION WAIVER PRECLUDES ANY PARTY FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION REGARDING A CLAIM.

You should raise a dispute to customer support as this may be a suspicious situation of triangulation fraud. Triangulation fraud involves a buyer sending payment from a card that's under another person's name. The seller accepts the payment, releases the crypto, and after some time receives a notification from the bank that the other person, whose card the payment was sent from, has reported to the bank that the funds were stolen.

You can check the update in the OKX app by going to P2P Trading > Profile > Account Restriction Dispute.7. Why can I only reach out via email? Risk control related issues for your account must be handled professionally by the risk control team. Therefore, please reply to the email to directly consult our team. One of our specialists will reach out to you promptly. We appreciate your patience. 8. Which transactions and functions will be restricted when I'm under risk control?

Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.

(“OKX Australia”) a company duly organized and existing under the laws of Australia For residents of Brazil, this Promotion is organized by OKX Serviços Digitais Ltda.

The Corporations Act 2001 (Cth) sets out rights for retail clients to be given certain information about financial products and services, including disclosures including risks and costs, and access to dispute resolution schemes.

Do note that p2p@okx.com isn't the channel for updates on your P2P disputes. For dispute-related matters,please reach out to customer support via live chat, or refer to How do I raise a dispute via the OKX app or web platforms. Thank you for your continued support. OKX team, June 16, 2023