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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on 17 Oct 2024Updated on 1 Jan 2026FAQ404OKX take profit and stop loss optimisation
Optimisation #1: Modify take profit / stop loss orders anytime, anywhere Modify any TP/SL parameters: You can now modify your existing take profit and stop loss orders in real-time. You can adjust the price levels, quantities, and other key parameters to adapt to changing market conditions, ensuring their strategies remain aligned with market movements.Published on 19 June 2023Updated on 17 Nov 2025AnnouncementsWhy is my withdrawal taking longer than usual?
To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...Published on 29 Feb 2024Updated on 12 Feb 2026FAQ199How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on 5 Sept 2023Updated on 17 Nov 2025FAQ6,973OKX to take Snowball, Snowball HODL, Seagull, Dip Sniper, and Peak Sniper offline
On December 27, 2024, OKX will be taking the following products offline: Snowball Snowball HODL Seagull Dip Sniper Peak Sniper At that time, new subscriptions will no longer be supported for these products. For Snowball, Snowball HODL, and Seagull users If you have orders with terms that last beyond December 27, 2024, they will remain in place until their term ends. You will still be able to view your order details under Earn on your Assets page.Published on 17 Dec 2024Updated on 17 Nov 2025AnnouncementsOKX to support ITC token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Aug 24. The snapshot will take place in both funding and trading accounts. ITC deposits and withdrawals will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on 19 Aug 2022Updated on 17 Nov 2025AnnouncementsOKX to support GAL (Galatasaray Fan Token) to GALFT token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Jun14. The snapshot will take place in both funding and trading accounts. GALFT deposits, withdrawals and spot trading will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on 13 June 2022Updated on 17 Nov 2025AnnouncementsOKX to support MEME token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Sep28. The snapshot will take place in both funding and trading accounts. MEME withdrawals will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on 27 Sept 2022Updated on 17 Nov 2025AnnouncementsOKX to support SAITAMA token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Jun 8. The snapshot will take place in both funding and trading accounts. SAITAMA deposits, withdrawals and spot trading will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on 7 June 2022Updated on 17 Nov 2025AnnouncementsOKX to support CGS to CGL token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Feb 21. The snapshot will take place in both funding and trading accounts. CGL deposits, withdrawals and spot trading will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on 17 Feb 2023Updated on 17 Nov 2025AnnouncementsOKX to support GTO to GFT token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Jan 30. The snapshot will take place in both funding and trading accounts. GFT deposits, withdrawals and spot trading will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on 17 Jan 2023Updated on 17 Nov 2025AnnouncementsOKX to support PAX to USDP token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Apr12. The snapshot will take place in both funding and trading accounts for around 10 mins. USDP deposits, withdrawals and spot trading will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on 8 Apr 2022Updated on 17 Nov 2025AnnouncementsAnnouncement of OKX on Supporting LUNA Airdrop and Token Migration
snapshots every minute around the block height of 7,790,000 and will take the closest snapshot to the final block height as the final snapshot result.Published on 26 May 2022Updated on 17 Nov 2025AnnouncementsOKX to support QUN to MON token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on August 13. The snapshot will take place in both funding and trading accounts for around 10 mins. MON deposits, withdrawals and spot trading will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on 11 Aug 2021Updated on 17 Nov 2025AnnouncementsTerra & TerraUSD Ticker Change
A snapshot and ticker change will take place at 08:30 am UTC on May 27. The spot trading for LUNC/USDT, LUNC/USDC, USTC/USDT will open at 11:00 am UTC on May 27. Note:We will handle the token conversion for all users holding more than 1000 LUNC or 1 USTC at snapshot. The snapshot will take place in both funding and trading accounts. LUNC, USTC deposits, withdrawals will open after ticker change and users will be notified of the exact opening time in a later announcement.Published on 27 May 2022Updated on 17 Nov 2025Announcements