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Self-Managed Super Fund (SMSF) FAQ
Important Notice Running a Self-Managed Super Fund (SMSF) involves specific legal, tax, and compliance responsibilities. OKX Australia is registered with AUSTRAC as a Digital Currency Exchange (DCE), which enables us to offer crypto spot trading services within Australia. We comply with all relevant anti-money laundering and counter-terrorism financing (AML/CTF) obligations under Australian law. Please note that OKX isn't licensed to provide financial or legal advice.Published on 2 July 2025Updated on 3 Dec 2025How do I manage my P2P settings?
You can manage your P2P trading settings on the website or in the OKX app (only in Pro mode). Your P2P profile shows your info, reviews, security settings, payment methods, and merchants you follow or block. To find P2P settings, follow these steps: Web: select Buy crypto from the navigation menu > P2P trading > My profile App, Pro mode: open menu and select Buy crypto > P2P trading > ProfileHow do I add or delete payment methods?Published on 22 Aug 2023Updated on 17 Mar 20262,523Why should I trade crypto options on the OKX Liquid Marketplace?
Traders who don't manage their capital efficiently properly and trade on margin can get liquidated.Why should I trade options on the OKX Liquid Marketplace? Our on-demand liquidity network, Liquid Marketplace, offers a powerful solution to these problems. It provides traders with access to deep liquidity, through an execution layer that automates trades and settlements instantly and off the order book.Published on 13 Mar 2024Updated on 2 Dec 20256How to fix passkey error 50162 on Android devices
Once this is done, proceed to the next step: deleting the damaged passkey in your Google Password Manager.How do I delete the damaged passkey in my Google Password Manager? Note: Delete the same passkey in Google Password Manager is a very important step. If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app.Published on 8 Dec 2025Updated on 26 Dec 20251,014Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space.Published on 29 Jan 2025Updated on 27 Sept 202540What should I do if I want to withdraw assets that are not supported on other platforms?
Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform. You can only consult the customer support of the receiving platform or wallet to find out when the funds will arrive.Published on 8 Apr 2025Updated on 3 Feb 20269How do I enable allowlist? (web)
If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4. Select Add address and select your preferred options; whether single address or multiple addresses. Note: when adding address, you can save the network selected as an EVM network address to withdraw other crypto from this network.Published on 14 Aug 2023Updated on 12 Feb 2026416Why is there a minimum amount to deposit BTC?
Also, we have a specific rule about minimum deposit amount and the solutions. Reasons: Operational Efficiency: setting a minimum deposit amount reduces the volume of small transactions that can burden the exchange's systems. Smaller transactions may require more resources for processing, affecting overall efficiency. Risk Mitigation: minimum deposit thresholds help mitigate risks associated with fraud and abuse.Published on 15 Oct 2024Updated on 3 Sept 202515How does futures spread trading work on OKX Liquid Marketplace?
Our on-demand liquidity network, Liquid Marketplace, offers a powerful solution to these problems. It allows traders to access deep liquidity through an execution layer that automates trades and settlements instantly and off the order book. For futures spread trading in particular, it offers: Cost efficiency Tight quotes: send custom RFQs for multiple market-makers to compete over.Published on 13 Mar 2024Updated on 10 Sept 20256I haven't received the SMS code
If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app. If you can't log in, switch to other alternatives, see the steps below to know how it's done. Note: SMS security codes are only sent through standard mobile carriers.Published on 16 Aug 2023Updated on 3 Mar 202632,368Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on 16 Mar 2026Updated on 16 Mar 2026Why is there a minimum deposit amount for non-BTC?
System management: The minimum deposit amount helps the platform manage asset flows better and prevents system strain caused by small deposits. Note: please confirm the minimum deposit amount before making a deposit to ensure smooth transactions.Published on 16 Oct 2024Updated on 3 Sept 202532How do I submit my proof of address (POA)?
We will provide a customized solution based on your specific circumstances. I have moved and cannot provide proof for the address shown on my ID. What should I do? You may provide Proof of Address for your current residence. It does not need to match the address on your ID. Can a mobile phone bill or invoice be used as Proof of Address? Unfortunately, mobile phone bills or invoices are not within the scope of acceptable verification documents. Please provide another valid document.Published on 5 Sept 2023Updated on 12 Feb 2026846How do I avoid liquidation with trading tools and features?
Visit here to learn more about trading and risk management.Published on 2 Aug 2024Updated on 17 Nov 202515What onboarding information is required for a family office?
Corporate officers: Persons with significant responsibility to control, manage, or direct the family office including executive officers or senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the Family Office.Published on 13 Oct 2023Updated on 12 Feb 202666